Canadian Occupational Safety

March/April 2021

Canadian Occupational Safety (COS) magazine is the premier workplace health and safety publication in Canada. We cover a wide range of topics ranging from office to heavy industry, and from general safety management to specific workplace hazards.

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30 www.thesafetymag.com/ca C O L U M N S SPECIAL REPORT FIVE-STAR SAFETY CONSULTANTS XXXXXXXXXXXXX XXXXXXXXXXXXX TWENTY-TWENTY has been an interesting year for all of us, to say the least. "Our consulting teams have been primarily focused on providing COVID-19 support to ensure that workers can stay at work or get back to work safely," says Glenn Cullen, CEO and COO at Public Services Health and Safety Association (PSHSA). This year, PSHSA was able to pivot to the needs and requirements of its funder as well as its clients. Despite difficult circumstances, this has been a successful year for PSHSA. Notably, the organization worked with the Ministry of the Attorney General to reopen the court system in Ontario. In addition, PSHSA developed more than 70 COVID-19 guidance documents for employers and workers in specific sectors in partnership with the Ontario Ministry of Labour, Training and Skills Development. It has also been active hosting virtual conferences, and it was quick to pivot to remote training and service delivery, demonstrating the flexibility and agility of the organization. This year, PSHSA also became the first in the province to offer Joint Health & Safety Committee (JHSC) Certification Part 1 training via eLearning. What sets it apart is its commitment to its mission and its talent, says Henrietta Van hulle, vice president, Client Acquisition and Outreach at PSHSA. "We have a highly accomplished team of health and safety professionals," says Van hulle. "They have sector-specific knowledge and expertise, so they are well versed in delivering services to the public sector. "We really know our client's business, their unique environment and how they operate," she says. "As a health and safety association, we understand the importance of our clients' business continuity and the need to maintain a healthy and safe workplace," says Cullen. In spite of the hurdles placed by the pandemic, 2021 will be another successful year for PSHSA and its client-centric model. Going in this direction, PSHSA will continue to balance its person-to-person delivery of consulting and training services with its existing digital capabilities and delivery as well as creating and developing new ones. "We're looking to accelerate change within the system that we work in … and expand our footprint," says Cullen. "PSHSA is always looking for new solutions to reduce hazards and risks that are easy and cost effective for our clients to implement," says Van hulle. All this and more is what makes PSHSA a truly winning organization. "This is a fantastic award for us. It's always reassuring and encouraging to be recognized by your clients and partners — especially during such a challenging year … It validates what we already know to be true, that our people are among the best at what they do," says Cullen. PUBLIC SERVICES HEALTH AND SAFETY ASSOCIATION (PSHSA) S a f e t y C o n s u l t a n t

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