Canadian Occupational Safety

January/February 2020

Canadian Occupational Safety (COS) magazine is the premier workplace health and safety publication in Canada. We cover a wide range of topics ranging from office to heavy industry, and from general safety management to specific workplace hazards.

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Page 23 of 27

24 Canadian Occupational Safety when you talk about safety programs; you have to hit people in their hearts." SAFETY STARTS WITH ME Another successful campaign that Doyle developed is the Safety Starts with Me program for the East Coast offshore operations. The program focuses on worker awareness and safety, hazard recognition and leading measures. After reviewing proactive until another worker was found to be putting their hands in danger. For every safety alert generated, a dona- tion was made to the Canadian Breast Cancer Foundation. "It's a macho-type male-oriented drilling world and [Doyle was able] to get them to wear pink gloves and pink hard hats and then they have to do their shift," says Full. "It's funny to see the pictures of guys who are six feet tall, 250 pounds and wearing a pink hard hat, but the crews could actually relate to it." The program was extremely success- ful. In its first year, many of the drilling rigs Doyle was working on did not have any further hand injuries and during the 2013 drilling program, there was only one recordable hand pinch/crush injury at Suncor, despite having experi- enced an excess of 1.2 million exposure hours. Plus, in the first two years of the program, $15,000 was donated to the Canadian Breast Cancer Foundation. When asked why the program was so successful, Doyle says it was because it tugged on the heartstrings. "That's what's really important reports, job observations and hazard identifications, a theme is chosen for each month, such as ladder safety, dropped objects or control of work. Presentations are created on each topic by the safety team, but then they are translated by the individual disci- plines, whether they are an electrician, cook, scaffolder or abseiler, and made relatable to their specific jobs. In order to promote collaboration and engage- ment, the responsibility for presenting and developing these presentations is rotated throughout the staff. The campaign strives to encourage workers to really internalize the mes- sage of "Safety starts with me" and take personal accountability for safety. "How we show up each day as indi- viduals having a strong safety focus, following rules and procedures, reporting hazards and owning them when we see them and intervening when we see unsafe acts, that's our personal commitment and the notion that 'Safety starts with me,'" says Lang- don. "Our individual behaviour needs to underline all these programs." After the project was rolled out in 2015, the East Coast operations saw a 50-per-cent increase in proactive reporting, an 80-per-cent decrease in recordable injuries, a 50-per-cent decrease in first-aid incidents and a 30-per-cent reduction in the number of environmental releases. The program was also instrumental in the East Coast operations winning a Canada's Safest Employers award in 2016. Over the past three years, this Suncor location has not had a lost-time injury, despite logging more than six million exposure hours in a high-risk offshore environment. FATIGUE MANAGEMENT Recently, Doyle was involved in the development of the Canadian Asso- ciation of Petroleum Producers' code of practice for fatigue management in the offshore petroleum industry. In collaboration with other opera- tors, contractors, joint occupational safety and health committee members and the Canada-Newfoundland and Labrador Offshore Petroleum Board, the code of practice was developed to ensure offshore workers are fit for duty based upon their work sched- ules. While the industry has long talked about alcohol and drugs when it comes to impairment, the impact of fatigue was not widely discussed. "Really, fatigue was just spit spot everywhere else and there were no set parameters for how we should think about fatigue," Doyle says. "The initia- tive was important, and it set out the foundation for how we should con- sider fatigue in the workplace." Now, fatigue is included in pre- job planning meetings, it's in risk assessments and is now "baked in" to Suncor East Coast's processes. Doyle enjoys participating in these types of initiatives because he sees a lot of value in bringing various stakeholders together to tackle issues within the industry. Any opportunity to share knowledge and learn from others in regard to safety is always welcomed in his books. "It's an open discussion. Let's talk about this. Let's put the elephant on the table and have the discussion. Let's see where it goes and, at the end of the day, come up with something that works for all of us," he says. "We will interpret it in our own ways in our own safety systems, but, at the end of the day, this is the one constant." Whether it's a new safety campaign, process or procedure, one of Doyle's strengths is that he always takes the time to meet with the front-line staff about the upcoming change, says Full. "He makes sure he goes out there and talks to the people, so that they understand the value of what we're trying to do, why we are making the change and what the potential impact is to the individual," he says. "And then he follows up to ensure it is implemented correctly." Whether it's on the job at Suncor or acting as mayor for Harbour Main- Chapel's Cove-Lakeview, Doyle is truly an exceptional safety leader in all facets of his life. He is approachable, well liked, a great public speaker and truly passionate about safety, says Full. "When he sees that there's issues at work or at home, he tackles them head on. He has a lot of experience from Suncor with project manage- ment and things like that, so he has been able to go apply that to his home life as well and help out the commu- nity he is in." COS 2 3 4 5 1 Never forget your first day on your first job. Don't forget that feeling of being scared, not understanding things and not knowing where things are or who to talk to. Are you setting people up for success? Be eyes to eyeballs with folks on the front line. This is the best way to understand your safety culture. Make sure to listen more than you talk. Treat proactive reporting with respect. The workforce is trying to tell you something — it's as close to a crystal ball as you're going to get — so listen to them. Make sure you let them know they have been heard; the worst thing you can do is let it go to a black hole. Be humble. Regardless of your title or accomplishments, you never know where — or who — the next greatest safety idea is going to come from. Listen to everyone who comes to you with an idea. Share everything you know and learn. There should never be a copyright on safety. WAYS TO BE A SUCCESSFUL SAFETY LEADER Source: Mike Doyle When we share diverse thoughts, backgrounds and passions, we all create something much larger than ourselves. It's this type of collaborative approach that helps us see new possibilities and seek solutions with others. At Suncor, we believe the best way to build Canada's future is by working together. we raise the bar. 201808-087

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