Canadian Occupational Safety

17 2019 JUNE/JULY was taking the TDG course… He does the right thing, he puts in his ID, his facial image, his keyboard biometrics; it starts and you literally see him shift his chair to the left and somebody come in from the right and for 98 minutes, you saw half of one head — because he was half on the screen half off — and some other dude, who we have no idea who this guy is, for 98 minutes, takes this course." Accordingly, the individual failed the course, got appropriate feedback and completed the training properly the next day. Zilkowsky uses Learner Verified for the ground disturbance course. While his other mandatory courses are in- class with a practical component and have well-established proctoring and identity verification techniques, he needed a way to feel the same con- fidence in his ground disturbance online training. "The standard online ground dis- turbance certification for us, there was no way to say definitively, 'Yes, the worker's whose name is on the certi- fication sat in front of a computer or their tablet and we can verify that they 100 per cent were the person that did it,'" says Zilkowsky. According to Iain Bailey, associate at law firm McLennan Ross in Cal- gary, employers need to be aware of the recent case of R v. Precision Diversi- fied Oilfield Services, where the Alberta Court of Appeal provided some clarity around the general duty clause. It said the Crown needs to prove more than just the occurrence of the incident itself — it must also articulate some evidence as to what steps the employer didn't take in the circumstances or how it failed to ensure the health and safety of its workers. "Now, the Crown in a general duty defence has more of an onus to articulate specific defects in a com- pliance program, so they may more heavily scrutinize training programs or the integrity of them," Bailey says. "That might be something they look at more carefully in years to come because they do have that onus to site specific faults." According to the 2015 report Web- Based Training Identity Verification and Proctoring from the Industrial Occupa- tional Safety and Health Association of Alberta, courts and prosecutors will examine what technology was avail- able that would have reduced the likelihood of the incident occurring. "If technological or engineering advancements are economical and readily available and an organiza- tion does not use such tools, then the defense of due diligence is weakened and the organization is exposed to liability," the report says. If evidence of cheating emerges during a trial, that can present a "serious hurdle" for the employer at a time that is already quite stressful, says Bailey. "If you're in that process and you determine there may have been learner fraud, that can add addi- tional complications to the process of showing the integrity of your safety compliance program and that every- thing that could reasonably have been done to prevent the accident was done," he says. However, not all workplaces need anti-fraud training measures in place, says Bailey. Before adopting new tech- nologies, employers need to conduct a "reasonableness analysis." "The question the employer needs to ask is: 'How reasonable are these precautions compared to what's at stake in terms of safety and the integ- rity of the system?'" he says. "It really is an investment decision… A lot of the workplace training that takes place is quite low in terms of risk for cheating." Bailey recommends employers have well-moderated training (which may include web-enabled identity verifica- tion and/or proctoring) and a strong digital record of the training in order to prove ongoing competency evalua- tion in a workplace. "It is one strategy an employer can use to improve record-keeping and ultimately, in the long run, if they ever do find themselves in a situation where they need to prove compliance, that record-keeping does go a long way to provide evidence of that," he says. Employers also need to consider privacy laws whenever they are engag- ing in background checks, identity verification or data collection. The company should have a sophisticated privacy management system, including obtaining consent from employees, putting safeguards in place to protect the information and being prepared to disclose the information to the employee upon request, Bailey says. If learner fraud is revealed within an organization, employee morale and the safety culture can take a hit. "If employees come to be of the impression that other employees are not buying in or engaging in the pro- cess with integrity, that may erode confidence in the system for them and erode compliance overall," Bailey says. For Zilkowsky, any type of learner fraud is of grave concern because it means workers are coming on site without the proper knowledge and are putting themselves and their crews at risk. The company ends up with work- ers in the field who are supposed to be qualified but, in reality, they don't understand the hazards for the tasks they are required to perform. "It begs the question: If they are willing to cut corners when they are obtaining training, are they going to cut corners in their assigned tasks?" Zilkowsky asks. Putting processes in place to prevent learner fraud can give some peace of mind to safety professionals. "It definitely helps propel those workers because now they've actu- ally got that qualification of taking a course," Zilkowsky says. "Hopefully now that's going to make it easier for them to complete their tasks safely." COS TRUST THE TRAINER Not all training providers are created equal. Stories have emerged across Canada of trainers giving students the answers on tests, cramming lessons into short time frames, using high-pressure and misleading sales tactics and offering workplace training courses without authorization. Follow these tips when selecting training providers: • Do your research. Check references and read reviews. • Engage with the provider. Call them up or have a face-to-face meeting to get to know more about them. Don't be afraid to ask all the hard questions. • Look to your peers. What training pro- viders are others using in your industry? Are they happy with the results? • Check with trade associations. They likely know many of the big players and can provide recommendations for whatever training you need. Some will provide a list of authorized trainers for applicable courses. • Meet with a consultant. A trusted and credible safety consultant can be a great resource and often has many stories to tell about trainers — the good, the bad and the ugly. • Looks for awards and recognition. Has the training provider won any awards for the services they provide? • Turn to government. Some govern - ments or safe work agencies list approved training providers on their website, such as the Ontario Ministry of Labour for Working at Heights Training or WorkSafeBC's list of occupational first aid training providers. Congratulations to the following OHS professionals who have recently been granted the Canadian Registered Safety Professional (CRSP) ® Professionnel en sécurité agréé du Canada (PSAC) ® designation. The BCRSP is a self-regulating, self-governing organization certified by BSI Management Systems to ISO 9001. The CRSP ® certification is accredited by the Standards Council of Canada to ISO 17024. Board of Canadian Registered Safety Professionals/Conseil canadien des professionnels en sécurité agréés 6700 Century Avenue, Suite 100, Mississauga, ON L5N 6A4 905-567-7198, 1-888-279-2777, www.bcrsp.ca Susan Abernethy crsp Adegboyega Adeniran crsp Tim Agro crsp Doreen Ako crsp Tamer Al-Atrash crsp Dale Alcock crsp Lesley Ann Alcon crsp Kameliia Alexandrova crsp Michael Alleyne crsp Charles Ameh crsp Daniel Arseneau crsp Craig Arthur crsp Carly Aubertin crsp James Aubertin crsp Seun Ayoola crsp Salvatore Bafaro crsp Sean Baldry crsp Stephen Barber crsp Suk Sim Carmen Beck crsp Heather Bennett crsp Sandra Bexson crsp Thomas Bonmati crsp Sandra Bonwick crsp Amir Bouseh crsp William Brazeau crsp Armanda Brodie crsp Loretta Brookhouse crsp Stephen Brophy crsp Josh Bucsit crsp Angela Buss crsp Kayla Byrne crsp John Caponiti crsp Lisa Carbert-Pliska crsp Matthew Carlson crsp Terri Carlson crsp Tracy Carnegie crsp Melissa Chafe crsp Kawaljit Chahal crsp Jotika Chand crsp Natasha Chandler crsp Joelle Charest crsp Lisa Chavady crsp Patrick Chesney crsp Krista Chisholm crsp Ghogomu Chunkouh crsp George Church crsp Colin Clarke crsp Shannon Clowery crsp James Cochran crsp Christopher Conlin crsp Jeffrey Cooper crsp Bruce Cornyn crsp Francisco Cruz crsp Loren Cusator crsp Marco D'Amico crsp Brian Davies crsp Tracy Dawe crsp Joseph deBeaudrap crsp Kristianne Delorme crsp Paul Desilets crsp Henri Devlin crsp Scott Diemer crsp Lindsay Digby crsp Gordon Dilling crsp Jennifer Dobbie crsp Jean Paul Doiron crsp Jeffrey Dougherty crsp Kiel Douglas crsp Patrick Dower crsp Jilda Doyle crsp Marc-Andre Doyon crsp Patrick Drabicki crsp Florence Drake crsp Sean Duffy crsp David Dunham crsp Trent Dunn crsp Kenneth Dunning crsp Peter Edwards crsp Gulaid Egeh crsp Jessica Eldred crsp Tenille Elliott crsp Eric Ellis crsp Martin Eskut crsp Dina Etbail crsp Jessica Fearing crsp Lee-Anne Feltham crsp Bruno Fernandes crsp Sean Foley crsp Marc Fontaine crsp Devon Ford crsp Doug Ford crsp Michael Ford crsp Lisa Fox crsp Dustun Gaboury crsp Clayton Galye crsp Rafael Garces crsp Sean Gaskin crsp Stacy Gaylord crsp Katherine George crsp Martin Gibbons crsp Myron Gibbons crsp Paula Gibson crsp Sylvie Giroux crsp Vanessa Goodall crsp Chad Goodman crsp Jessica Gowanlock crsp Darcie Grace crsp Cory Griffiths crsp Lidia Grzesiuk crsp Maurice Guimond crsp Anthony Tanner Guyett crsp David Hagen crsp Michael Hall crsp Thomas Hammond crsp Samantha Hannah crsp Alexander Hardie crsp Lesley Harris crsp Tracey Harrow crsp Katherine Hattie crsp Philip James Healey crsp Andrea Hein crsp Sean Henderson crsp Kimberly Heron crsp Tara Hingley crsp Tonya Hoffe crsp Erin Hopley crsp Kyle Hovey crsp Michael Hunks crsp Michael Hurley crsp Rodney Hynes crsp Chinenye Ibanga crsp Charity Igiri crsp Ali Ismail crsp Aaron Jackson crsp Joy Jacobsen crsp Candace Jagarnauth crsp Joned Jangizi crsp David Jardine crsp Kamran Jawaid crsp Dion Jenkins crsp Amanda Jenks crsp Troy Jewell crsp Michael Johnston crsp Evan Karg crsp Alison Kay crsp Austin Kells crsp Brian Kindrachuk crsp Gregory King crsp Cameron Kondro crsp Mark Kondro crsp Eric Larson crsp Mary Lauchlan crsp Andre Lavoie crsp Christina Anji Lawrence crsp Janis Lawrence crsp Andre J. Levesque crsp Bradley Lewis crsp Heather Lewis crsp James Linnell crsp David Lockhart crsp Laura Lodge crsp Rylan Loucks crsp Jennifer Lychy crsp Gerald MacDonald crsp Suzanne MacDougall crsp Carla MacKinnon crsp Meghan MacLean crsp David Maddison crsp Darren Magas crsp Natalie Mahovlich crsp Stephanie Mallalieu crsp Brennen Marance crsp Daniel Marcoux crsp David Mardell crsp Krissi Markowsky crsp Emily Marsh crsp Angela Mazza crsp Brian McBean crsp Adrian R. McClelland crsp Randi McDonald crsp Melissa McGarry crsp Richard McGrath crsp Brook McLaughlin crsp Scott McPhee crsp Warren McTurk crsp David Meggitt crsp Daryl Mellquist-Young crsp Jeremiah Midkiff crsp Mark Miller crsp Sandra Milne crsp Kym Mitchell crsp Brian Montanaro crsp Joshua Morris crsp Greg Moryc crsp Ahmed Moustafa crsp Laura Murphy crsp Tara Myny crsp Wajih Naeem crsp Sarah Nardozzi crsp Michael Nelson crsp Ebenezer Nimoh crsp Melissa O'Doherty crsp Tracey O'Krane crsp Gary Olenek crsp Jeremy Oliver crsp Timothy Olson crsp Justin Olynyk crsp Daragh O'Malley crsp Ehikioya Omonkhogbe crsp Thomas Oshun crsp Nicholas Otto crsp Kehinde Oyekan crsp Gontran Paget crsp Erin Palazzi crsp Vanda Pavlova crsp Ryan Peacock crsp Nicole Pearson crsp Kathy Pereira crsp Paul Perrier crsp Faiyaz Pethania crsp Paul Phillips crsp Christopher Pinter crsp James Pollock crsp Trevor Popkes crsp Timothy Porter crsp Craig Powers crsp Alan Pratt crsp Rajesh Kumar Puthiya Veettil crsp Luc Rainville crsp Michael Rakus crsp Ryburn Regular crsp James Reykdal crsp Paul Rheault crsp Heather Ritchie crsp Brad Roberts crsp Erica Roden crsp Roxann H Rosenkranz crsp Kenneth Rubello crsp Carley Rummery crsp Amer Sahawneh crsp Alison Sanders crsp Xavior Saneesh crsp John Sanni crsp Jennifer Sant crsp Valan Sarjeant crsp Chris Sawka crsp Donna Saworski crsp Rod Schneider crsp Terence Schofield crsp Nicola Schuster crsp Louise Scott crsp J. Patrick Sears crsp Adam Serool crsp M Kibria Shah crsp Sangitabahen Shah crsp Prashant Sharma crsp Kimberly Sharpe crsp Brad Sheeller crsp Laurie Sherman crsp Seung Chul Shin crsp Darryl Shyian crsp Travis Skladan crsp Patrick Smith crsp Tanya Solomone crsp Robin Staerk crsp Sandra Stan crsp Adam Stauble crsp Erin Stephens crsp Lee St-Georges crsp Donny Sto Domingo crsp Marcel Stone crsp Amal Suleiman crsp Amos Sumboh crsp Hilary Sutton crsp Mark Tadena crsp Landon Tait crsp Eric Tanoe crsp Kyle Taylor crsp Gerald Teichroeb crsp Danielle Tetrault crsp Gavin Thomas crsp James Thomas crsp Darren Toner crsp Divyangkumar Trivedi crsp Eleanor Turley crsp Holly Turnbull crsp Sami Ullah crsp Cristofor Ursache crsp David Uwazny crsp Alejandro Juan Villarreal Cadena crsp Richard Visser crsp Matthew Webb crsp Sheri White crsp Thomas Edward Wilkinson crsp Kevin Wiseman crsp Janice Witham crsp Richard Witham crsp Rhonda Wnek crsp Brettan Wood crsp Caitlin Wood crsp Joseph Woodcock crsp Darcey Woods crsp Christina Worobec crsp Laura Wydra crsp Dwayne Yaciw crsp Andrew York crsp Michael Zagorsky crsp Samantha Zdunich crsp Jeffrey Zmurchyk crsp Carmelo Zumbo crsp Board of Canadian Registered Safety Professionals BCRSP_NewCRSPAnnouncment_February2019Examination_COS Magazine.indd 1 2019-05-02 2:25:38 PM

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